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Questions? Look Here.

Can’t find an answer? Call us at (574) 277-0274 or email us at info@seasons-counseling.org.

Table of Contents

Our support staff is available to schedule appointments and answer questions during normal business hours.  Appointment availability varies by clinician, but most offer appointments throughout week days and evenings.

If you are having a mental health crisis, call 911 or go to your closest emergency room immediately.

People experiencing suicidal thoughts can call the National Suicide Prevention Line at 1(800) 273-8255, to talk with experienced professionals availability to help 24 hours a day.

We have a legal responsibility under the HIPPA laws of the United States and the State of Indiana to keep your health information private. The privacy of your health information is very important to us and we want to do everything possible to protect that privacy. Part of our responsibility is to give you a written notice about our privacy practices. You may see a copy of that notice at https://www.seasons-counseling.org/privacy.

Seasons Counseling of Michiana has an excellent reputation for providing quality, professional counseling services.  We encourage you to ask your physician, clergyperson, and friends about us.

Many times, your insurance will cover a portion of your sessions. If you do not have insurance or your insurance will not cover the cost of your counseling services, we have a Client Assistance Fund. However, if your insurance does not cover your visits and you are not eligible for the Client Assistance Fund, the cost is $150 for the initial session and $125 for following sessions. Sessions generally last 45 minutes.

To ensure that clients receive the counseling services they need, the Seasons Counseling of Michiana has a Client Assistance Fund, which is supported by donors, grants and fundraisers. You may request assistance from the Client Assistance Fund to help cover the cost of counseling. Assistance levels are based on family income, number of individuals in the household and availability of funds. All clients are responsible for some portion of the fee. Should this amount still be a financial burden, easy payment plans are available. Please ask about this when you call.

Since insurance coverage varies so much, please call the toll-free number on the back of your health insurance card and ask. It’s best to find out the following:

  • Does your insurance cover counseling?
  • How many sessions will it cover?
  • What is the co-pay per session?
  • What is the deductible?
  • What percentage of each session is covered by insurance?
  • Do I need pre-authorization?

We accept assignment of insurance benefits after your first visit.  However, we do require any deductibles and/or co-pays to be paid at the time of service.  The balance is your responsibility, whether your insurance carrier pays or not.

Why is my insurance not paying my bill?  It’s best to call them to find out, but you may have a co-pay, your insurance deductible may not have been met, or your insurance may only cover a certain number of sessions.

All of our counselors are licensed and credentialed mental health professionals, including Psychologists, Licensed Professional Counselors, Marriage and Family Therapists, Social Workers and Pastoral Counselors.  See more about our therapists.

We have a legal responsibility under the HIPPA laws of the United States and the State of Indiana to keep your health information private. The privacy of your health information is very important to us and we want to do everything possible to protect that privacy. Part of our responsibility is to give you a written notice about our privacy practices. You may see a copy of that notice at http://www.seasons-counseling/privacy.

Seasons Counseling of Michiana has an excellent reputation for providing quality, professional counseling services.  We encourage you to ask your physician, clergyperson, and friends about us.

Seasons Counseling of Michiana takes your faith and spiritual values very seriously.  Each member of our staff is committed to a holistic approach to counseling that recognizes the mind, body and spirit – but we will only incorporate that into counseling if it is something you request.

We are committed to meeting our clients where they are, so we do not preach.  If you do not want to cover religion in your sessions, no one will ask or pressure you into doing so.

Yes, we have many qualified counselors to address individual, couple or family issues.

Yes, many of our clinicians have experience working with children and adolescents, age six and up.

Licensed and credentialed mental health professionals are bound by Codes of Ethics through their licensing boards and state law. This prevents them from breaching the confidentiality of their clients. For more information on confidentiality, click here.

Most clients will never need hospitalization for a mental health issue. Those that do will be referred to the appropriate agency by the counselor.